Skip to main content

Incident Report - Intermittent Delays 04/06/2024

D
Written by Dylan Boerboom
Updated this week

12:17am - An initial fix has been applied and performance appears to be returning to normal.

Our team will continue to monitor the situation and investigate how the issue came about, but at this time the incident should be resolved.


11:45am - There is currently an unexpected incident in PayHero, causing intermittent slowdowns, delays, or other loading issues for some customers, especially when logging into PayHero or creating/sending pays.

We're urgently investigating to get our services back up and running at their normal operating speeds as soon as possible. Updates will follow here as we learn more.

Our apologies for the inconvenience this issue is causing.

Did this answer your question?