# PayHero Support

> Expert help from the PayHero team

## Getting Started

- [Getting started with PayHero in 5 easy steps](https://support.payhero.co.nz/en/articles/11870505-getting-started-with-payhero-in-5-easy-steps.md)
- [How do I create a Demo Account?](https://support.payhero.co.nz/en/articles/12085257-how-do-i-create-a-demo-account.md)
- [Dashboard](https://support.payhero.co.nz/en/articles/11870782-dashboard.md)
- [Company Settings](https://support.payhero.co.nz/en/articles/11870823-company-settings.md)
- [Payroll Settings](https://support.payhero.co.nz/en/articles/11870833-payroll-settings.md)
- [Pay Item Accounts](https://support.payhero.co.nz/en/articles/11870949-pay-item-accounts.md)
- [Company Work Pattern](https://support.payhero.co.nz/en/articles/11870853-company-work-pattern.md)
- [Admins - Managing Administrator Access](https://support.payhero.co.nz/en/articles/11870869-admins-managing-administrator-access.md)
- [Pay Cycle Admins](https://support.payhero.co.nz/en/articles/11870910-pay-cycle-admins.md)
- [Two Factor Authentication](https://support.payhero.co.nz/en/articles/11870973-two-factor-authentication.md)
- [Accepting a PayHero Invite](https://support.payhero.co.nz/en/articles/11871157-accepting-a-payhero-invite.md)
- [Invite PayHero Support](https://support.payhero.co.nz/en/articles/13522308-invite-payhero-support.md)
- [How do I log in?](https://support.payhero.co.nz/en/articles/12015643-how-do-i-log-in.md)
- [How do I reset my password?](https://support.payhero.co.nz/en/articles/12015648-how-do-i-reset-my-password.md)
- [How do I create my employee login?](https://support.payhero.co.nz/en/articles/12015653-how-do-i-create-my-employee-login.md)
- [Can I access multiple PayHero accounts with one login?](https://support.payhero.co.nz/en/articles/12085184-can-i-access-multiple-payhero-accounts-with-one-login.md)
- [How can I update my login details?](https://support.payhero.co.nz/en/articles/12015650-how-can-i-update-my-login-details.md)
- [Troubleshooting Cache Issues](https://support.payhero.co.nz/en/articles/12085459-troubleshooting-cache-issues.md)
- [How do I convert from ACE Payroll?](https://support.payhero.co.nz/en/articles/12085417-how-do-i-convert-from-ace-payroll.md)
- [How do I convert from MYOB Payroll?](https://support.payhero.co.nz/en/articles/12085324-how-do-i-convert-from-myob-payroll.md)
- [Opening Leave Balances](https://support.payhero.co.nz/en/articles/12084659-opening-leave-balances.md)
- [Converting Annual Leave to Weeks for Opening Leave Balances](https://support.payhero.co.nz/en/articles/12084663-converting-annual-leave-to-weeks-for-opening-leave-balances.md)

## People

- [Adding a New Employee - Self Setup & Onboarding](https://support.payhero.co.nz/en/articles/11880930-adding-a-new-employee-self-setup-onboarding.md)
- [Inviting Employees to use PayHero](https://support.payhero.co.nz/en/articles/11957698-inviting-employees-to-use-payhero.md)
- [Adding a New Employee](https://support.payhero.co.nz/en/articles/11880910-adding-a-new-employee.md)
- [Adding a New Contractor](https://support.payhero.co.nz/en/articles/11902478-adding-a-new-contractor.md)
- [Pay History Import](https://support.payhero.co.nz/en/articles/11902341-pay-history-import.md)
- [Employee Import](https://support.payhero.co.nz/en/articles/11891376-employee-import.md)
- [Workflows](https://support.payhero.co.nz/en/articles/11891234-workflows.md)
- [Using Employee Labels](https://support.payhero.co.nz/en/articles/11925444-using-employee-labels.md)
- [When do I need to load historic pay data?](https://support.payhero.co.nz/en/articles/12085434-when-do-i-need-to-load-historic-pay-data.md)
- [How do I transfer employees from one PayHero account to another?](https://support.payhero.co.nz/en/articles/12085189-how-do-i-transfer-employees-from-one-payhero-account-to-another.md)
- [Employees - Personal Details](https://support.payhero.co.nz/en/articles/11880939-employees-personal-details.md)
- [Remuneration & Benchmarking](https://support.payhero.co.nz/en/articles/15282429-remuneration-benchmarking.md)
- [Employees - Employment Details](https://support.payhero.co.nz/en/articles/11880942-employees-employment-details.md)
- [Employee Work Pattern](https://support.payhero.co.nz/en/articles/11880951-employee-work-pattern.md)
- [Employees - Leave](https://support.payhero.co.nz/en/articles/11880969-employees-leave.md)
- [Employees - Default Pay](https://support.payhero.co.nz/en/articles/11880998-employees-default-pay.md)
- [Employees - Pay History](https://support.payhero.co.nz/en/articles/11881015-employees-pay-history.md)
- [Employees - Files](https://support.payhero.co.nz/en/articles/11881577-employees-files.md)
- [Employees - Workflows](https://support.payhero.co.nz/en/articles/11881618-employees-workflows.md)
- [Employees - Notes](https://support.payhero.co.nz/en/articles/11881708-employees-notes.md)
- [Files](https://support.payhero.co.nz/en/articles/11891207-files.md)
- [Teams](https://support.payhero.co.nz/en/articles/11881741-teams.md)
- [Team Managers](https://support.payhero.co.nz/en/articles/11890933-team-managers.md)
- [Who receives leave and expense requests?](https://support.payhero.co.nz/en/articles/12016436-who-receives-leave-and-expense-requests.md)
- [How do I add a Team Manager who doesn't have an employee profile?](https://support.payhero.co.nz/en/articles/12085179-how-do-i-add-a-team-manager-who-doesn-t-have-an-employee-profile.md)
- [Casual Employees](https://support.payhero.co.nz/en/articles/11996995-casual-employees.md)
- [Hourly Rate Employees](https://support.payhero.co.nz/en/articles/11996983-hourly-rate-employees.md)
- [Reinstating or Restarting an Employee](https://support.payhero.co.nz/en/articles/11902444-reinstating-or-restarting-an-employee.md)
- [Finishing an Employee](https://support.payhero.co.nz/en/articles/11902406-finishing-an-employee.md)

## Payroll

- [Payroll AutoPilot](https://support.payhero.co.nz/en/articles/12040398-payroll-autopilot.md)
- [Pay Cycles](https://support.payhero.co.nz/en/articles/12040414-pay-cycles.md)
- [Processing a Pay Run](https://support.payhero.co.nz/en/articles/12040345-processing-a-pay-run.md)
- [Payroll Review](https://support.payhero.co.nz/en/articles/12040311-payroll-review.md)
- [Payslip Types](https://support.payhero.co.nz/en/articles/11925414-payslip-types.md)
- [Payslips](https://support.payhero.co.nz/en/articles/12046776-payslips.md)
- [One Off Pays](https://support.payhero.co.nz/en/articles/12040437-one-off-pays.md)
- [Pay Warnings & Errors](https://support.payhero.co.nz/en/articles/12046792-pay-warnings-errors.md)
- [Changing Pay Rates](https://support.payhero.co.nz/en/articles/12046769-changing-pay-rates.md)
- [Editing an Employee's Pay](https://support.payhero.co.nz/en/articles/12040375-editing-an-employee-s-pay.md)
- [Fixing a Mistake in a Sent Pay](https://support.payhero.co.nz/en/articles/12040456-fixing-a-mistake-in-a-sent-pay.md)
- [How do I change the dates on a pay?](https://support.payhero.co.nz/en/articles/12015833-how-do-i-change-the-dates-on-a-pay.md)
- [What is the difference between sending a pay, resending a pay, and marking a pay as sent?](https://support.payhero.co.nz/en/articles/12016153-what-is-the-difference-between-sending-a-pay-resending-a-pay-and-marking-a-pay-as-sent.md)
- [Why do time and leave entries show as paid?](https://support.payhero.co.nz/en/articles/12016266-why-do-time-and-leave-entries-show-as-paid.md)
- [How do I edit my employee's salary hours?](https://support.payhero.co.nz/en/articles/12016159-how-do-i-edit-my-employee-s-salary-hours.md)
- [Track Balance](https://support.payhero.co.nz/en/articles/12047943-track-balance.md)
- [How do I pay my employees?](https://support.payhero.co.nz/en/articles/12015837-how-do-i-pay-my-employees.md)
- [Pay Now via Direct Debit](https://support.payhero.co.nz/en/articles/12046687-pay-now-via-direct-debit.md)
- [Pay Now via Bank Transfer](https://support.payhero.co.nz/en/articles/12046726-pay-now-via-bank-transfer.md)
- [Pay Now via POLi](https://support.payhero.co.nz/en/articles/12046757-pay-now-via-poli.md)
- [Making Payments via Bank Batch Files](https://support.payhero.co.nz/en/articles/12046737-making-payments-via-bank-batch-files.md)
- [Pay Now via BlinkPay](https://support.payhero.co.nz/en/articles/15699972-pay-now-via-blinkpay.md)
- [Pay Now via Akahu](https://support.payhero.co.nz/en/articles/12046742-pay-now-via-akahu.md)
- [Payments and Deductions to Multiple Bank Accounts](https://support.payhero.co.nz/en/articles/12047982-payments-and-deductions-to-multiple-bank-accounts.md)
- [Pay Items - Overview](https://support.payhero.co.nz/en/articles/12047893-pay-items-overview.md)
- [Pay Items - Earnings](https://support.payhero.co.nz/en/articles/12047901-pay-items-earnings.md)
- [Pay Items - Deductions](https://support.payhero.co.nz/en/articles/12047920-pay-items-deductions.md)
- [Pay Items - Reimbursements](https://support.payhero.co.nz/en/articles/12047910-pay-items-reimbursements.md)
- [Pay Items - Superannuation](https://support.payhero.co.nz/en/articles/12047933-pay-items-superannuation.md)
- [Pay Items - Payments](https://support.payhero.co.nz/en/articles/12047941-pay-items-payments.md)
- [Employee Share Schemes](https://support.payhero.co.nz/en/articles/12048153-employee-share-schemes.md)
- [Bonus & Commission Payments](https://support.payhero.co.nz/en/articles/12048055-bonus-commission-payments.md)
- [Bonus Payments Guide](https://support.payhero.co.nz/en/articles/11997930-bonus-payments-guide.md)
- [Allowances](https://support.payhero.co.nz/en/articles/12048099-allowances.md)
- [Accommodation Allowances](https://support.payhero.co.nz/en/articles/12048111-accommodation-allowances.md)
- [Back Pay](https://support.payhero.co.nz/en/articles/12048080-back-pay.md)
- [Minimum Wage Top Up](https://support.payhero.co.nz/en/articles/12048094-minimum-wage-top-up.md)
- [ACC Payments](https://support.payhero.co.nz/en/articles/12048121-acc-payments.md)
- [Final Pay](https://support.payhero.co.nz/en/articles/12047952-final-pay.md)
- [Retiring and Redundancy Payments](https://support.payhero.co.nz/en/articles/12048144-retiring-and-redundancy-payments.md)
- [Final Pay Guide](https://support.payhero.co.nz/en/articles/11997911-final-pay-guide.md)

## PayHero for Managers

- [Manager Portal](https://support.payhero.co.nz/en/articles/12030832-manager-portal.md)
- [Manager Mobile App](https://support.payhero.co.nz/en/articles/12030838-manager-mobile-app.md)
- [Timesheets for Managers](https://support.payhero.co.nz/en/articles/12030847-timesheets-for-managers.md)
- [Expenses for Managers](https://support.payhero.co.nz/en/articles/12030873-expenses-for-managers.md)
- [Leave for Managers](https://support.payhero.co.nz/en/articles/12040260-leave-for-managers.md)

## PayHero for Employees

- [Employee Portal](https://support.payhero.co.nz/en/articles/11957762-employee-portal.md)
- [Employee Mobile App](https://support.payhero.co.nz/en/articles/11957786-employee-mobile-app.md)
- [Get Started - Workflows for Employees](https://support.payhero.co.nz/en/articles/11957792-get-started-workflows-for-employees.md)
- [Timesheets for Employees](https://support.payhero.co.nz/en/articles/11997313-timesheets-for-employees.md)
- [Expenses for Employees](https://support.payhero.co.nz/en/articles/12085802-expenses-for-employees.md)
- [Leave for Employees](https://support.payhero.co.nz/en/articles/12016136-leave-for-employees.md)
- [Payslips for Employees](https://support.payhero.co.nz/en/articles/12016482-payslips-for-employees.md)

## Time

- [Time Overview](https://support.payhero.co.nz/en/articles/11936234-time-overview.md)
- [Strict Clock Times](https://support.payhero.co.nz/en/articles/11957146-strict-clock-times.md)
- [Employee Portal & Mobile App](https://support.payhero.co.nz/en/articles/11957704-employee-portal-mobile-app.md)
- [Clock Locations](https://support.payhero.co.nz/en/articles/11957715-clock-locations.md)
- [Mobile Time Clock](https://support.payhero.co.nz/en/articles/12937192-mobile-time-clock.md)
- [Mobile Clocks - Paid & Unpaid Breaks](https://support.payhero.co.nz/en/articles/11957708-mobile-clocks-paid-unpaid-breaks.md)
- [Time Summary](https://support.payhero.co.nz/en/articles/11947254-time-summary.md)
- [Timesheets](https://support.payhero.co.nz/en/articles/11947504-timesheets.md)
- [Time Credits](https://support.payhero.co.nz/en/articles/11956626-time-credits.md)
- [Timesheet Approval](https://support.payhero.co.nz/en/articles/11956580-timesheet-approval.md)
- [Recording Time for Salaried Employees](https://support.payhero.co.nz/en/articles/11956616-recording-time-for-salaried-employees.md)
- [Editing & Deleting Time](https://support.payhero.co.nz/en/articles/11956434-editing-deleting-time.md)
- [Timesheet Imports](https://support.payhero.co.nz/en/articles/11957029-timesheet-imports.md)
- [Piecemeal Work](https://support.payhero.co.nz/en/articles/11957206-piecemeal-work.md)
- [Expenses](https://support.payhero.co.nz/en/articles/11956559-expenses.md)
- [Work](https://support.payhero.co.nz/en/articles/11956571-work.md)
- [Rostering with Droppah](https://support.payhero.co.nz/en/articles/11957254-rostering-with-droppah.md)
- [Deputy - Timesheet Export / Import](https://support.payhero.co.nz/en/articles/11957286-deputy-timesheet-export-import.md)

## Leave

- [Leave Types](https://support.payhero.co.nz/en/articles/12078735-leave-types.md)
- [What are Work Days?](https://support.payhero.co.nz/en/articles/12016019-what-are-work-days.md)
- [Employee Leave Balances](https://support.payhero.co.nz/en/articles/11996962-employee-leave-balances.md)
- [Processing Leave](https://support.payhero.co.nz/en/articles/12079178-processing-leave.md)
- [Leave Requests](https://support.payhero.co.nz/en/articles/12078701-leave-requests.md)
- [Annual Leave](https://support.payhero.co.nz/en/articles/12078740-annual-leave.md)
- [Annual Leave Rates](https://support.payhero.co.nz/en/articles/12079212-annual-leave-rates.md)
- [Calculating Annual Leave in Weeks](https://support.payhero.co.nz/en/articles/12078855-calculating-annual-leave-in-weeks.md)
- [Cashing Up Annual Leave](https://support.payhero.co.nz/en/articles/12085084-cashing-up-annual-leave.md)
- [How do I increase my employee's Annual Leave entitlement?](https://support.payhero.co.nz/en/articles/12046497-how-do-i-increase-my-employee-s-annual-leave-entitlement.md)
- [I haven't taken any annual leave, so why has my leave balance changed?](https://support.payhero.co.nz/en/articles/12046396-i-haven-t-taken-any-annual-leave-so-why-has-my-leave-balance-changed.md)
- [How Annual Leave and Holiday Pay Work](https://support.payhero.co.nz/en/articles/12078840-how-annual-leave-and-holiday-pay-work.md)
- [Holiday Pay](https://support.payhero.co.nz/en/articles/12078809-holiday-pay.md)
- [Automatic Extension of Holiday Anniversary](https://support.payhero.co.nz/en/articles/12085171-automatic-extension-of-holiday-anniversary.md)
- [Holiday Pay As You Go](https://support.payhero.co.nz/en/articles/12085096-holiday-pay-as-you-go.md)
- [Changing Pay-As-You-Go Employees to Permanent](https://support.payhero.co.nz/en/articles/12085098-changing-pay-as-you-go-employees-to-permanent.md)
- [Changing Permanent Employees to Holiday Pay As You Go](https://support.payhero.co.nz/en/articles/12085108-changing-permanent-employees-to-holiday-pay-as-you-go.md)
- [Why is there a Holidays Already Paid pay line?](https://support.payhero.co.nz/en/articles/12016520-why-is-there-a-holidays-already-paid-pay-line.md)
- [Sick Leave](https://support.payhero.co.nz/en/articles/12078866-sick-leave.md)
- [Automatic Extension of Sick Anniversary](https://support.payhero.co.nz/en/articles/12085160-automatic-extension-of-sick-anniversary.md)
- [Public Holidays](https://support.payhero.co.nz/en/articles/12078885-public-holidays.md)
- [Public Holidays and Payroll](https://support.payhero.co.nz/en/articles/11997902-public-holidays-and-payroll.md)
- [Mondayised Public Holidays](https://support.payhero.co.nz/en/articles/12085118-mondayised-public-holidays.md)
- [Provincial Anniversaries](https://support.payhero.co.nz/en/articles/12085116-provincial-anniversaries.md)
- [Otherwise Working Days](https://support.payhero.co.nz/en/articles/12079203-otherwise-working-days.md)
- [Other Leave Rates](https://support.payhero.co.nz/en/articles/12084634-other-leave-rates.md)
- [Alternative Leave](https://support.payhero.co.nz/en/articles/12078895-alternative-leave.md)
- [Family Violence Leave](https://support.payhero.co.nz/en/articles/12079158-family-violence-leave.md)
- [Bereavement Leave](https://support.payhero.co.nz/en/articles/12078944-bereavement-leave.md)
- [Unpaid Leave](https://support.payhero.co.nz/en/articles/12085076-unpaid-leave.md)
- [Guide to Unpaid Leave](https://support.payhero.co.nz/en/articles/11998008-guide-to-unpaid-leave.md)
- [Garden Leave \(Payment in Lieu of Notice\)](https://support.payhero.co.nz/en/articles/12085148-garden-leave-payment-in-lieu-of-notice.md)
- [Parental Leave](https://support.payhero.co.nz/en/articles/12085137-parental-leave.md)
- [Close Down Periods](https://support.payhero.co.nz/en/articles/12047979-close-down-periods.md)
- [Time Bank](https://support.payhero.co.nz/en/articles/12085124-time-bank.md)

## Tax & Deductions

- [Payday Filing](https://support.payhero.co.nz/en/articles/12055501-payday-filing.md)
- [Setting IRD Permissions to Allow Payday Filing](https://support.payhero.co.nz/en/articles/12055629-setting-ird-permissions-to-allow-payday-filing.md)
- [Negative Pays & Payday Filing](https://support.payhero.co.nz/en/articles/12055661-negative-pays-payday-filing.md)
- [Payday Filing - IRD Reconnection Required](https://support.payhero.co.nz/en/articles/12749210-payday-filing-ird-reconnection-required.md)
- [Payday Filing - IRD Authentication Failure](https://support.payhero.co.nz/en/articles/12055654-payday-filing-ird-authentication-failure.md)
- [Payday Filing - Unauthorised Delegation](https://support.payhero.co.nz/en/articles/12055633-payday-filing-unauthorised-delegation.md)
- [Payday Filing - Invalid Account](https://support.payhero.co.nz/en/articles/12055658-payday-filing-invalid-account.md)
- [Why have I received a late filing notice from IRD?](https://support.payhero.co.nz/en/articles/12016197-why-have-i-received-a-late-filing-notice-from-ird.md)
- [Unpaid Tax](https://support.payhero.co.nz/en/articles/12055508-unpaid-tax.md)
- [Paid Tax](https://support.payhero.co.nz/en/articles/12055533-paid-tax.md)
- [Employer Superannuation Contribution Tax \(ESCT\)](https://support.payhero.co.nz/en/articles/12055616-employer-superannuation-contribution-tax-esct.md)
- [Why is the tax on an employee's pay different to normal?](https://support.payhero.co.nz/en/articles/12016227-why-is-the-tax-on-an-employee-s-pay-different-to-normal.md)
- [Employee Deductions](https://support.payhero.co.nz/en/articles/12055545-employee-deductions.md)
- [IRD Arrears](https://support.payhero.co.nz/en/articles/12055557-ird-arrears.md)
- [KiwiSaver](https://support.payhero.co.nz/en/articles/12055560-kiwisaver.md)
- [Child Support](https://support.payhero.co.nz/en/articles/12055549-child-support.md)
- [Court Fines](https://support.payhero.co.nz/en/articles/12055554-court-fines.md)
- [Salary Sacrifice / Total Remuneration](https://support.payhero.co.nz/en/articles/12055575-salary-sacrifice-total-remuneration.md)
- [Student Loan Deductions](https://support.payhero.co.nz/en/articles/12055604-student-loan-deductions.md)
- [Work & Income Debt](https://support.payhero.co.nz/en/articles/12055607-work-income-debt.md)
- [Payroll Giving](https://support.payhero.co.nz/en/articles/12055623-payroll-giving.md)
- [How can I add a Workride deduction to my employee's pay?](https://support.payhero.co.nz/en/articles/12085223-how-can-i-add-a-workride-deduction-to-my-employee-s-pay.md)

## Insights & Reporting

- [Insights Reports](https://support.payhero.co.nz/en/articles/12077396-insights-reports.md)
- [Insights Glossary](https://support.payhero.co.nz/en/articles/12077416-insights-glossary.md)
- [PDF Reports](https://support.payhero.co.nz/en/articles/12078326-pdf-reports.md)
- [Table Reports](https://support.payhero.co.nz/en/articles/12077401-table-reports.md)
- [Chart Reports](https://support.payhero.co.nz/en/articles/12077405-chart-reports.md)
- [Using Report Labels](https://support.payhero.co.nz/en/articles/12078690-using-report-labels.md)
- [Popular Custom Insights Reports](https://support.payhero.co.nz/en/articles/12078244-popular-custom-insights-reports.md)
- [Audit Reports](https://support.payhero.co.nz/en/articles/12078208-audit-reports.md)
- [End of Year Annual Leave Reporting](https://support.payhero.co.nz/en/articles/12078682-end-of-year-annual-leave-reporting.md)
- [FlexiTime Payroll Archive Information](https://support.payhero.co.nz/en/articles/12078696-flexitime-payroll-archive-information.md)
- [Employee Pay Details Report](https://support.payhero.co.nz/en/articles/12078389-employee-pay-details-report.md)
- [Time Summary Report](https://support.payhero.co.nz/en/articles/12078353-time-summary-report.md)
- [Pay Summary Report](https://support.payhero.co.nz/en/articles/12078424-pay-summary-report.md)
- [Bank Payment Summary Report](https://support.payhero.co.nz/en/articles/12078451-bank-payment-summary-report.md)
- [Holiday Leave History Report](https://support.payhero.co.nz/en/articles/12078463-holiday-leave-history-report.md)
- [Other Leave History Report](https://support.payhero.co.nz/en/articles/12078478-other-leave-history-report.md)
- [Leave Liability Report](https://support.payhero.co.nz/en/articles/12078537-leave-liability-report.md)
- [Public Holiday Audit Report](https://support.payhero.co.nz/en/articles/12078580-public-holiday-audit-report.md)
- [Tax Summary Report](https://support.payhero.co.nz/en/articles/12078596-tax-summary-report.md)
- [Earnings Summary Report](https://support.payhero.co.nz/en/articles/12078600-earnings-summary-report.md)
- [Employee Earnings Summary Report](https://support.payhero.co.nz/en/articles/12078654-employee-earnings-summary-report.md)

## Integrations

- [Inland Revenue Integration](https://support.payhero.co.nz/en/articles/11998319-inland-revenue-integration.md)
- [Xero Integration](https://support.payhero.co.nz/en/articles/11998340-xero-integration.md)
- [Xero Settings](https://support.payhero.co.nz/en/articles/11998450-xero-settings.md)
- [BlinkPay Integration](https://support.payhero.co.nz/en/articles/15638027-blinkpay-integration.md)
- [Akahu Integration](https://support.payhero.co.nz/en/articles/12015414-akahu-integration.md)
- [MyHR Integration](https://support.payhero.co.nz/en/articles/12015473-myhr-integration.md)
- [Dataphyll Integration](https://support.payhero.co.nz/en/articles/12015482-dataphyll-integration.md)
- [PayHero API Integration](https://support.payhero.co.nz/en/articles/12015635-payhero-api-integration.md)
- [Claude AI Integration](https://support.payhero.co.nz/en/articles/16183547-claude-ai-integration.md)

## Subscriptions & Billing

- [Subscribing an account](https://support.payhero.co.nz/en/articles/12392678-subscribing-an-account.md)
- [Managing your PayHero Subscription](https://support.payhero.co.nz/en/articles/12392638-managing-your-payhero-subscription.md)
- [Changing subscription plans](https://support.payhero.co.nz/en/articles/12392700-changing-subscription-plans.md)
- [Cancelling an account](https://support.payhero.co.nz/en/articles/12393889-cancelling-an-account.md)
- [What do I need to know about PayHero free trials?](https://support.payhero.co.nz/en/articles/12015827-what-do-i-need-to-know-about-payhero-free-trials.md)
- [Managing subscription payment details](https://support.payhero.co.nz/en/articles/12392839-managing-subscription-payment-details.md)
- [Subscription payments](https://support.payhero.co.nz/en/articles/12393257-subscription-payments.md)
- [Viewing subscription invoice history](https://support.payhero.co.nz/en/articles/12393747-viewing-subscription-invoice-history.md)
- [Transferring ownership of your PayHero account](https://support.payhero.co.nz/en/articles/11871142-transferring-ownership-of-your-payhero-account.md)
- [Creating additional PayHero accounts](https://support.payhero.co.nz/en/articles/12015747-creating-additional-payhero-accounts.md)

## Product Updates

- [PayHero Release: 01/06/2026](https://support.payhero.co.nz/en/articles/15297835-payhero-release-01-06-2026.md)
- [PayHero Release: 12/04/2026](https://support.payhero.co.nz/en/articles/14507855-payhero-release-12-04-2026.md)
- [PayHero Tax Update FY2027](https://support.payhero.co.nz/en/articles/13739226-payhero-tax-update-fy2027.md): Release scheduled for week ending March 1st 2026.
- [PayHero Release: 18/12/2025](https://support.payhero.co.nz/en/articles/13172769-payhero-release-18-12-2025.md)
- [PayHero Release: 16/10/2025](https://support.payhero.co.nz/en/articles/12582837-payhero-release-16-10-2025.md)
- [PayHero Release: 19/03/2025](https://support.payhero.co.nz/en/articles/12162793-payhero-release-19-03-2025.md)
- [PayHero Tax Update FY2026](https://support.payhero.co.nz/en/articles/12162797-payhero-tax-update-fy2026.md)
- [PayHero Release: 10/10/2024](https://support.payhero.co.nz/en/articles/12162801-payhero-release-10-10-2024.md)
- [PayHero Release: 20/06/2024](https://support.payhero.co.nz/en/articles/12162803-payhero-release-20-06-2024.md)
- [PayHero Tax Update: 11/06/2024](https://support.payhero.co.nz/en/articles/12162806-payhero-tax-update-11-06-2024.md)
- [PayHero Release: 09/05/2024](https://support.payhero.co.nz/en/articles/12162808-payhero-release-09-05-2024.md)
- [PayHero Release: 24/04/2024](https://support.payhero.co.nz/en/articles/12162813-payhero-release-24-04-2024.md)
- [PayHero Release: 29/02/2024](https://support.payhero.co.nz/en/articles/12162816-payhero-release-29-02-2024.md)
- [PayHero Release: 25/01/2024](https://support.payhero.co.nz/en/articles/12162819-payhero-release-25-01-2024.md)
- [PayHero Release: Week Ending 01/10/2023](https://support.payhero.co.nz/en/articles/12162829-payhero-release-week-ending-01-10-2023.md)
- [PayHero Release Date: 31/08/2023](https://support.payhero.co.nz/en/articles/12162833-payhero-release-date-31-08-2023.md)
- [PayHero Release Date: 15/06/2023](https://support.payhero.co.nz/en/articles/12162836-payhero-release-date-15-06-2023.md)
- [PayHero \(v2.15.0\) – Release Date: 21/05/2023](https://support.payhero.co.nz/en/articles/12162839-payhero-v2-15-0-release-date-21-05-2023.md)
- [PayHero \(v2.14.0\) – Release Date: 07/05/2023](https://support.payhero.co.nz/en/articles/12162844-payhero-v2-14-0-release-date-07-05-2023.md)
- [PayHero \(v2.11.0\) – Release Date: 16/03/2023](https://support.payhero.co.nz/en/articles/12162846-payhero-v2-11-0-release-date-16-03-2023.md)
- [PayHero \(v2.10.0\) – Release Date: 19/01/2023](https://support.payhero.co.nz/en/articles/12162853-payhero-v2-10-0-release-date-19-01-2023.md)
- [PayHero \(v2.9.0\) – Release Date: 19/12/2022](https://support.payhero.co.nz/en/articles/12162855-payhero-v2-9-0-release-date-19-12-2022.md)
- [FlexiTime Workforce Management Release - 25/11/2022](https://support.payhero.co.nz/en/articles/12162862-flexitime-workforce-management-release-25-11-2022.md)
- [PayHero \(v2.8.0\) – Release Date: 06/10/2022](https://support.payhero.co.nz/en/articles/12162865-payhero-v2-8-0-release-date-06-10-2022.md)
- [PayHero \(v2.7.0\) – Release Date: 11/08/2022](https://support.payhero.co.nz/en/articles/12162869-payhero-v2-7-0-release-date-11-08-2022.md)
- [PayHero \(v2.6.4\) – Release Date: 26/05/2022](https://support.payhero.co.nz/en/articles/12162870-payhero-v2-6-4-release-date-26-05-2022.md)
- [PayHero \(v2.6.0\) – Release Date: 28/04/2022](https://support.payhero.co.nz/en/articles/12162873-payhero-v2-6-0-release-date-28-04-2022.md)
- [PayHero \(v2.5.0\) – Release Date: 16/12/2021](https://support.payhero.co.nz/en/articles/12162878-payhero-v2-5-0-release-date-16-12-2021.md)
- [PayHero \(v2.4.0\) – Release Date: 11/11/2021](https://support.payhero.co.nz/en/articles/12162881-payhero-v2-4-0-release-date-11-11-2021.md)
- [PayHero \(v2.3.0\) – Release Date: 07/10/2021](https://support.payhero.co.nz/en/articles/12162893-payhero-v2-3-0-release-date-07-10-2021.md)
- [PayHero \(v2.2.0\) – Release Date: 29/07/2021](https://support.payhero.co.nz/en/articles/12162954-payhero-v2-2-0-release-date-29-07-2021.md)
- [PayHero \(v2.1.0\) – Release Week Ending: 30/05/2021](https://support.payhero.co.nz/en/articles/12162959-payhero-v2-1-0-release-week-ending-30-05-2021.md)
- [PayHero \(v2.0.0\) – Release Week Ending: 09/05/2021](https://support.payhero.co.nz/en/articles/12162966-payhero-v2-0-0-release-week-ending-09-05-2021.md)
- [PayHero \(v1.13.0\) – Release Week Ending: 13/12/2020](https://support.payhero.co.nz/en/articles/12162976-payhero-v1-13-0-release-week-ending-13-12-2020.md)
- [PayHero \(v1.12.0\) – Release Week Ending: 22/11/2020](https://support.payhero.co.nz/en/articles/12162982-payhero-v1-12-0-release-week-ending-22-11-2020.md)
- [PayHero \(v1.11.0\) – Release Week Ending: 20/09/2020](https://support.payhero.co.nz/en/articles/12162987-payhero-v1-11-0-release-week-ending-20-09-2020.md)
- [PayHero \(v1.10.0\) – Release Week Ending: 09/08/2020](https://support.payhero.co.nz/en/articles/12163010-payhero-v1-10-0-release-week-ending-09-08-2020.md)
- [PayHero \(v1.9.0\) – Release Week Ending: 07/06/2020](https://support.payhero.co.nz/en/articles/12163014-payhero-v1-9-0-release-week-ending-07-06-2020.md)
- [PayHero \(v1.8.0\) – Release Week Ending: 26/04/2020](https://support.payhero.co.nz/en/articles/12163018-payhero-v1-8-0-release-week-ending-26-04-2020.md)
- [PayHero \(v1.7.0\) – Release date: 30/03/2020](https://support.payhero.co.nz/en/articles/12163024-payhero-v1-7-0-release-date-30-03-2020.md)
- [PayHero \(v1.6.0\) – Release date: 30/01/2020](https://support.payhero.co.nz/en/articles/12163035-payhero-v1-6-0-release-date-30-01-2020.md)
- [Mobile App \(v1.3.0\) – Release date: 17/01/2020](https://support.payhero.co.nz/en/articles/12163036-mobile-app-v1-3-0-release-date-17-01-2020.md)
- [PayHero \(v1.5.0\) – Release date: 16/12/2019](https://support.payhero.co.nz/en/articles/12163042-payhero-v1-5-0-release-date-16-12-2019.md)
- [PayHero \(v1.4.0\) – Release date: 19/11/2019](https://support.payhero.co.nz/en/articles/12163050-payhero-v1-4-0-release-date-19-11-2019.md)
- [PayHero \(v1.3.0\) – Release date: 24/10/2019](https://support.payhero.co.nz/en/articles/12163053-payhero-v1-3-0-release-date-24-10-2019.md)
- [PayHero \(v1.2.0\) – Release date: 22/09/2019](https://support.payhero.co.nz/en/articles/12163057-payhero-v1-2-0-release-date-22-09-2019.md)
- [PayHero \(v1.1.0\) – Release date: 19/08/2019](https://support.payhero.co.nz/en/articles/12163062-payhero-v1-1-0-release-date-19-08-2019.md)
- [PayHero \(v1.0.0\) – Release date: 28/07/2019](https://support.payhero.co.nz/en/articles/12163069-payhero-v1-0-0-release-date-28-07-2019.md)
- [PayHero \(v0.8.0\) – Release date: 04/06/2019](https://support.payhero.co.nz/en/articles/12163081-payhero-v0-8-0-release-date-04-06-2019.md)
- [Mobile App \(v0.2.3\) – Release date: 22/05/2019](https://support.payhero.co.nz/en/articles/12163086-mobile-app-v0-2-3-release-date-22-05-2019.md)
- [PayHero \(v0.7.0\) – Release date: 20/05/2019](https://support.payhero.co.nz/en/articles/12163087-payhero-v0-7-0-release-date-20-05-2019.md)
- [PayHero \(v0.6.0\) – Release date: 24/04/2019](https://support.payhero.co.nz/en/articles/12163092-payhero-v0-6-0-release-date-24-04-2019.md)
- [PayHero \(v0.5.1\) – Release date: 25/03/2019](https://support.payhero.co.nz/en/articles/12163097-payhero-v0-5-1-release-date-25-03-2019.md)
- [PayHero \(v0.5.0\) – Release date: 08/03/2019](https://support.payhero.co.nz/en/articles/12163101-payhero-v0-5-0-release-date-08-03-2019.md)
- [Akahu & Open Banking Changes](https://support.payhero.co.nz/en/articles/14158055-akahu-open-banking-changes.md)
- [Incident Report - Intermittent Delays 14/01/2026](https://support.payhero.co.nz/en/articles/13381819-incident-report-intermittent-delays-14-01-2026.md)
- [Incident Report - Service Interruptions 30/10/2025](https://support.payhero.co.nz/en/articles/12693151-incident-report-service-interruptions-30-10-2025.md)
- [Incident Report - Login Issues 13/10/2025](https://support.payhero.co.nz/en/articles/12566431-incident-report-login-issues-13-10-2025.md)
- [Disruption to Payment Processing 23/08/2024](https://support.payhero.co.nz/en/articles/12163121-disruption-to-payment-processing-23-08-2024.md)
- [Incident Report - Login Issues 01/08/2024](https://support.payhero.co.nz/en/articles/12163122-incident-report-login-issues-01-08-2024.md)
- [Incident Report - Intermittent Delays 04/06/2024](https://support.payhero.co.nz/en/articles/12163127-incident-report-intermittent-delays-04-06-2024.md)
- [Incident Report - Intermittent Access Issues 17/10/2023](https://support.payhero.co.nz/en/articles/12163128-incident-report-intermittent-access-issues-17-10-2023.md)
- [Incident Report - Intermittent Delays 14/08/2023](https://support.payhero.co.nz/en/articles/12163130-incident-report-intermittent-delays-14-08-2023.md)
- [Incident Report - Leave Requests 22/05/2023](https://support.payhero.co.nz/en/articles/12163131-incident-report-leave-requests-22-05-2023.md)
- [Incident Report - Increased Loading Times 15/05/2023](https://support.payhero.co.nz/en/articles/12163134-incident-report-increased-loading-times-15-05-2023.md)
- [Incident Report - PDF Reports Outage 03/05/2023](https://support.payhero.co.nz/en/articles/12163136-incident-report-pdf-reports-outage-03-05-2023.md)
- [Incident Report - Intermittent Delays 25/10/2022](https://support.payhero.co.nz/en/articles/12163138-incident-report-intermittent-delays-25-10-2022.md)
- [IRD Integration Outage - 10/10/2022](https://support.payhero.co.nz/en/articles/12163141-ird-integration-outage-10-10-2022.md)
- [Queen Elizabeth II Memorial Day on 26 Sept 2022](https://support.payhero.co.nz/en/articles/12163144-queen-elizabeth-ii-memorial-day-on-26-sept-2022.md)
- [Xero Service Outage - 21/07/2022](https://support.payhero.co.nz/en/articles/12163147-xero-service-outage-21-07-2022.md)
- [New! Submit your feedback with Productboard](https://support.payhero.co.nz/en/articles/12163149-new-submit-your-feedback-with-productboard.md)
- [Incident Report - PDF Reports Outage 29/11/2021](https://support.payhero.co.nz/en/articles/12163150-incident-report-pdf-reports-outage-29-11-2021.md)
- [IRD Upcoming Maintenance: Sat 27/11/21 - Mon 29/11/21](https://support.payhero.co.nz/en/articles/12163151-ird-upcoming-maintenance-sat-27-11-21-mon-29-11-21.md)
- [Pay Now Outage - 09/11/2021](https://support.payhero.co.nz/en/articles/12163155-pay-now-outage-09-11-2021.md)
- [IRD Outage, Thursday 21 - Thursday 28 October](https://support.payhero.co.nz/en/articles/12163161-ird-outage-thursday-21-thursday-28-october.md)
- [Scheduled Maintenance - 07/10/2021](https://support.payhero.co.nz/en/articles/12163164-scheduled-maintenance-07-10-2021.md)
- [Vodafone Outage for Microsoft Applications 27/08/2021 - Resolved](https://support.payhero.co.nz/en/articles/12163168-vodafone-outage-for-microsoft-applications-27-08-2021-resolved.md)
- [COVID-19 Wage Subsidy Payment: August 2021](https://support.payhero.co.nz/en/articles/12163184-covid-19-wage-subsidy-payment-august-2021.md)
- [Changes to Employee Sick Leave Entitlements](https://support.payhero.co.nz/en/articles/12163188-changes-to-employee-sick-leave-entitlements.md)
- [Xero Service Outage - 17/06/2021](https://support.payhero.co.nz/en/articles/12163239-xero-service-outage-17-06-2021.md)
- [Incident Report - Outage 03/06/2021](https://support.payhero.co.nz/en/articles/12163271-incident-report-outage-03-06-2021.md)
- [Scheduled Maintenance - 06/05/2021](https://support.payhero.co.nz/en/articles/12163284-scheduled-maintenance-06-05-2021.md)
- [Changes to User Agreements - 06/05/2021](https://support.payhero.co.nz/en/articles/12163346-changes-to-user-agreements-06-05-2021.md)
- [Password Reset Prompt - 06/05/2021](https://support.payhero.co.nz/en/articles/12163360-password-reset-prompt-06-05-2021.md)
- [PayHero Articles - Old links no longer valid](https://support.payhero.co.nz/en/articles/12163378-payhero-articles-old-links-no-longer-valid.md)
- [Vodafone Outage for Microsoft Applications 04/12/2020](https://support.payhero.co.nz/en/articles/12163518-vodafone-outage-for-microsoft-applications-04-12-2020.md)
- [IMPORTANT - Reconnect to IRD](https://support.payhero.co.nz/en/articles/12163524-important-reconnect-to-ird.md)
- [Incident Report: Spam Attack and Email Deliverability - 30/08/2020](https://support.payhero.co.nz/en/articles/12163529-incident-report-spam-attack-and-email-deliverability-30-08-2020.md)
- [Incident Report Email Delays - 10/06/2020](https://support.payhero.co.nz/en/articles/12163533-incident-report-email-delays-10-06-2020.md)
- [Inland Revenue - Payday Filing Errors](https://support.payhero.co.nz/en/articles/12163536-inland-revenue-payday-filing-errors.md)
- [Inland Revenue - Return Held For Processing Error](https://support.payhero.co.nz/en/articles/12163585-inland-revenue-return-held-for-processing-error.md)
- [IRD System Planned Outage: 9-16 April](https://support.payhero.co.nz/en/articles/12163605-ird-system-planned-outage-9-16-april.md)
- [COVID-19 Wage Subsidy Payment](https://support.payhero.co.nz/en/articles/12163626-covid-19-wage-subsidy-payment.md)
- [Employee Mobile App Changes - Start & Stop Clock](https://support.payhero.co.nz/en/articles/12163684-employee-mobile-app-changes-start-stop-clock.md)
- [Xero Service Outage - 3/10/19](https://support.payhero.co.nz/en/articles/12163707-xero-service-outage-3-10-19.md)
- [Having Trouble Accessing PayHero? - 03/05/19 \(Resolved\)](https://support.payhero.co.nz/en/articles/12163722-having-trouble-accessing-payhero-03-05-19-resolved.md)
- [Inland Revenue Shutdown Period - April 2019](https://support.payhero.co.nz/en/articles/12163750-inland-revenue-shutdown-period-april-2019.md)