Nicky Clark

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Activity overview

Latest activity by Nicky Clark
  • Nicky Clark created an article,

    Changes to Employee Sick Leave Entitlements

    Following the Holidays (Increasing Sick Leave) Amendment Bill passing into law on May 25th, many employers are wondering what they'll need to do to ensure their employees receive the correct Sick L...

  • Nicky Clark created an article,

    Xero Service Outage - 17/06/2021

    11:04am Xero services appear to be operational again.  We've resent any pays which failed to send to Xero where we can. However, it appears that some companies may have had their Xero integration d...

  • Nicky Clark created an article,

    Incident Report - Outage 03/06/2021

    Following investigation into this outage, the PayHero team have identified that a transient error occurred in PayHero's authentication system which temporarily impacted session management. Steps h...

  • Nicky Clark created an article,

    How do I reset my password?

    If you've forgotten your password you can request a password reset from the login screen at Click Forgot? in the password field, as seen here:   You'll be prompted to enter your...

  • Nicky Clark created an article,

    Password Reset Prompt - 06/05/2021

    The first time you log in to PayHero or Droppah from late on May 6th, you may be prompted to reset your password, as seen here:   We're making some clever changes to combine our FlexiTime Workforc...

  • Nicky Clark created an article,

    Changes to User Agreements - 06/05/2021

    We're changing the way our users agree to our Subscription Agreement, Terms of Use and Privacy Policy. In the past our products were set up so that you passively agreed to these user agreements whe...

  • Nicky Clark created an article,

    Scheduled Maintenance - 06/05/2021

    This Thursday 6 May from 10pm (NZT) there will be scheduled downtime of up to four hours across our products and apps.  We’re using this time to upgrade our underlying subscription and user authent...

  • Nicky Clark created an article,

    PayHero Articles - Old links no longer valid

    We've upgraded our helpdesk and part of the upgrade has included migrating our articles to a new site. Although you can still find us at and the content remains the same, the ...

  • Nicky Clark created an article,

    ACC Payments

    The following rules apply in relation to the ACC scheme: When the employee is taking leave for the first week of a non-work related accident, sick leave may be used. If an employee has a work-rela...

  • Nicky Clark created an article,

    Accommodation Allowances

    If your employee receives accommodation provided by you as part of their employment, it will need to be accounted for in their pay so that it is taxed correctly. This can be managed by adding an al...