Bank Transfers are one of the ways you can pay your employees with PayHero. Learn more about Bank Transfers below, or for more information on the other options available see our article: How do I pay my employees?
The Bank Transfer payment method allows you to make a single direct payment to us (FlexiTime Limited) via your online banking. Once the payment has cleared, we'll then make payment to your employees and IRD.
Enabling payment via Bank Transfer
Under Manage > Settings > Payroll Settings in PayHero, ensure you've ticked the Bank Transfer option.
Paying Wages
After Processing a Pay Run you'll be provided with the Account Number and Reference to make payment to.
Follow the prompts to view your sent pay and you'll see the details appear below the pay that you've just processed.
Important: It's crucial that the reference is an exact match in order for our systems to clear your payment and pay your employees on time. We recommend copying and pasting the reference into your online banking when you make the payment.
Bank Transfers made to us (FlexiTime Limited) will contain all payments to your employees, IRD and any other third-party payments present in the pay, which we will forward on as appropriate.
Frequently Asked Questions
The timing of your employee payments depends on when the bank transfer payment clears into our bank account:
- Payments that clear prior to the pay date will be paid at noon on the pay date.
- Payments that clear before 10am on the pay date will be paid to employees at noon.
- Payments that clear between 10am and 7pm on the pay date will be paid to employees at 9pm.
- Payments that clear after 7pm on the pay date will be paid to employees at noon the next day.
All transactions (your payment to us and our payments to the employees) are subject to inter-bank clearance times, so allow a few hours for transactions to clear.
Yes, a notification email will be sent to the Contact Email in your company settings when we receive confirmation that the payment has been made in full.
A further notification will be sent once the payments are on their way to your employees.
No, when you make payments using Bank Transfers, your IRD payments will be included automatically, and we'll forward these on to IRD on your behalf by the 20th of the following month.
When you make payments using Bank Transfers, your IRD payments will be included in the amount to pay. These amounts are held in our account and will be forwarded to IRD on your behalf by the due date (usually the 20th of the following month).
See section 3 of our Subscription Agreement for more information.
Yes, you can send a pay before the pay date and make payment to us via Bank Transfer. Payments to your employees will be made on the specified pay date of your pay, provided the payment is transferred to us prior to 10pm the day before the pay date.
If you discover a mistake in a pay after it's already been sent there are a few different ways you can handle it, depending on the nature of the error. You can learn more here: Fixing a Mistake in a Sent Pay
The original Bank Transfer amount can't be changed, so if you edit the existing pay and the amount to pay changes, you'll need to identify and pay/recoup any differences directly to the employee. It's a good idea to download the Employee Pay Details Report before making any changes, so you can refer back to the original details as needed.
If you edit a pay you'll also need to pay the difference in the amount of tax to pay directly to IRD - PayHero will display this amount as a warning in the Unpaid Tax tab.
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