If desired, the PayHero Support Team can work with you to export, check over, and import your ACE Payroll information into a PayHero company, ready for you to get started.
Contact us at support@payhero.co.nz to learn more about our onboarding service.
Once you've opted into our onboarding service, you can send us a copy of your ACE Payroll backup file, which should be a ZIP file titled 'paydata'. You can learn where to find this file here: ACE - System Information.
We recommend first taking a fresh backup of ACE Payroll to ensure that all the latest pay history and most up-to-date leave balances are included in the 'PayData' file. The steps for making a new ACE backup are covered on the ACE Payroll support website here: ACE - Backing up to a folder.
Once you have the latest backup ready to go, simply send it through as an email attachment to support@payhero.co.nz.
We'll use that data to help pre-populate the PayHero Employee Import and Pay History Import spreadsheets from your ACE Payroll data and send it through for you to review. Once you're happy the information is correct and complete, we can import it into your PayHero account, ready for your first pay.
This service takes 1-2 business days.
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