What is the difference between sending a pay, resending a pay, and marking a pay as sent?

You have a few options available when it comes to sending a pay in PayHero.

Sending a pay, resending a pay, and marking a pay as sent are each useful in different situations, and each has a different result. 

Send Pay

When you're ready to send a pay, click the green Send Pay button.

This action will: 

• Send employees their payslips, if they have a valid email address and Email payslips ticked on their record
• Submit the pay to Inland Revenue, if your account is IRD Integrated
• Send invoices to Xero, if your account is Xero Integrated
• Update employee leave balances, Holiday Earnings and pay history
• Make a payment or download a Bank Batch File, depending on which payment method is selected in the Payroll Settings

Resend Pay

Once a pay has been sent then reversed to draft, the option to Send Pay will be replaced with the option to Resend Pay.

This action will: 

• Submit an amendment to the original filing to Inland Revenue, correcting the filing to reflect the new amounts (if your account is IRD Integrated)
• Send invoices to Xero, if your account is Xero Integrated
• Update employee leave balances, Holiday Earnings and pay history

Because payslips aren't sent, you may wish to manually send a payslip to a particular employee or employees, if you made changes in their pays. You can see options for resending payslips in the 'Email Payslips' section of this article: Payslips

Mark as Sent 

Marking a pay as sent is most commonly used when running parallel pays when you first start using PayHero. This action will only: 

• Update employee's leave balances, Holiday Earnings and pay history

The option to Mark as Sent can be located by clicking the in the Draft Pay. 

Manually specifying actions 

Irrespective of which option is being used, you can manually specify that payslips should be sent, download Bank Batch files, and resubmit to Xero from the Sent tab, by selecting a pay and opening the options menu in the top right.

To resubmit a pay to the IRD, navigate to the Tax screen and click the  button on the right.