Pay periods are important for ensuring your employees are paid and taxed correctly, so you want to be sure that they are set correctly in PayHero. Whether it's a Pay Cycle, a One Off Pay or even a Sent Pay, the steps for altering those dates are outlined below.
Changing the current pay period
The pay period you can currently process a pay for is displayed on the payroll review screen:
This pay period is controlled by your Pay Cycle settings. If the dates are correct for your next normal pay run and you simply need to create a one off payment outside of your normal payroll period, you can create a One Off Pay as seen here: One Off Pay
Alternatively, if the pay period isn't suitable for your normal pay run you can create a new pay cycle under Manage > Pay Cycles. First, delete the old pay cycle with the incorrect pay period.
Next, create a new Pay Cycle with the required pay period settings. The steps for doing so are outlined in our support article: Pay Cycles
You can then re-add employees to your new Pay Cycle. The required pay period dates will now be covered for you to create your next Draft pay.
Changing the pay period for a One Off Pay
You can select the pay period for a One Off Pay as you create it by clicking into the Start or End Date field and selecting the required dates from the pop-up calendar.
If the dates of your One Off Pay aren't set as required, you can delete the pay and re-create it with the correct period.
Changing the pay date
If you're just looking to change the pay date for a single pay, this can be done by clicking into the Pay Date in the Draft Pay.
To change the pay date going forward you can delete and recreate the Pay Cycle with the updated pay date, as above.
Changing the dates on a Sent Pay
If the pay has already been submitted to Inland Revenue with the incorrect pay date or pay period, amending this will be a bit more involved, as the IRD doesn't allow amendments to be sent which alter the pay date (or pay period).
The steps to do so are as follows:
- First, download a copy of the Employee Pay Summary report for the Pay in question so you have a record of the payment amounts.
- Next, move the pay back to draft and delete it entirely as shown in our support article Fixing a Mistake in a Sent Pay. Deleting the pay in PayHero will prompt PayHero to delete the payday filing submission made previously.
- Create a new pay for the same period and ensure the pay date is set as needed before sending it. Use the previously downloaded Pay Summary report to double-check the pay totals are still the same.
- Once you're happy with how it looks, send the pay. This will file a new submission with the IRD for the required pay date.