Pay Warnings & Errors

While processing your pays you may see alerts on the Draft Pay screen if there's an aspect of the pay that requires your attention. These alerts can be seen in the header of the pay, as well as next to the name of the affected employee. 

Types of Alert

Warning - These are displayed as a yellow icon and are intended to bring your attention to a particular aspect of the pay. They won't prevent the pay being sent, but may prevent expected functionality. You should check each warning before deciding whether to proceed with the pay. 

Error - This will be shown as a red icon and will prevent the pay from being sent. These errors are related to crucial issues with the pay that must be fixed in order to proceed.

Additional Detail

To see additional information on the alert you can either hover your cursor over an alert triangle or click into the Employee with the Warning/Error to see an explanation of what has caused the alert.

Warnings 

Warnings won't stop the pay from being sent, however, they're intended to prevent any potential oversights or for example, provide an explanation of why a Public Holiday wasn't automatically included for an employee.

Applying Changes

If a warning pops up that you'd like to take actions to correct, once the changes are made, simply remove the employee from the draft pay then re-add them. This will remove the relevant warning sign(s) from the employee.

Sending a Pay with Warnings

There may be a warning in the pay you are aware of, such as an employee exceeding their sick leave due. If you're happy to include this in the pay regardless, you can simply ignore the alert or alternatively, click the 'x' on the warning banner to remove the big alert.

The warning icons will still exist next to the employee name and in the pay header.

Errors

Errors will completely prevent a pay from being sent. Currently, the only error you may see is for a valid number of Work Days being required.

You'll need to enter the number of days worked over the pay period by clicking into the effected employee from the draft pay and entering the value into the 'Work Days' field at the top.