You've just finished a draft pay and sent it but now you've noticed you entered the wrong pay date, or an employee who has received their payslip realises that an overtime payment has been missed. The pay has been sent - what are your options? Fortunately, PayHero makes it easy to fix any mistakes.
If you've simply missed some hours or earnings out of an employee's pay you can run a One Off Pay for that employee for those additional earnings. Provided the start and end dates are the same as the original pay the employee's tax will be calculated based on their total earnings for the period overall.
Alternatively, if you need to make an amendment to the original pay you can do so. Under Payroll > Sent select the checkbox of the sent pay you need to reverse and select Mark As Draft through the menu button.
Selecting this option will alert you with the following pop-up.
After selecting Mark as Draft you will be notified the pay has been successfully moved into a draft stage and have the option to immediately view draft pays.
Viewing Payroll > Draft you can edit your pay as required in much the same way as processing a pay regularly. More information on this can be found in the following article.
Once you have made the appropriate changes and select Resend Pay you will see a confirmation pop-up. Clicking on Resend Pay here will finalise any changes made and process the pay.
Aspects to Note Regarding Resending Pays:
PayHero will automatically submit amendments when pays are deleted or re-sent. Additional information surrounding Payday filing and PayHero can be found here.
Resending a pay will email out payslips, so your employees will have a second payslip sent to them, unless you turn off 'Email Payslip' in their Employment settings and turn it back on again after processing the pay.
Resending also sends pay information to Xero if you have linked your PayHero account.
If the employee has already been paid and the amount is different to what it should have been, any difference will need to be paid to or recouped from the employee manually.
If you are using Payday Filing, an updated payday return will automatically be sent to IRD when you resend a pay. If you Mark As Sent instead of resending you will need to ensure you resubmit the tax for that pay as shown at the bottom of this article.
If you pay IRD at the same time as paying your employees you'll also need to pay any difference in the tax amounts to the IRD.