Please Note: PayHero is free until July 2019, but you will need to subscribe and enter payment details in order to use your account past the 14 day trial period. You won't be charged.
Click on the logo in the righthand corner of your account and click Subscription to view and manage your subscription details.
My Subscription Basics
Subscription Details this section shows your company (or companies if you have multiple accounts) and the amount due for the month.
Billing Details the name and address for your billing and the email address that billing notifications will be sent to.
Payment Method once set up, your payment method will be displayed here. See below for instructions on setting up your payment method.
Add Payment Method
You need to enter a payment method to use PayHero. Click Add Payment Method and enter your card details in the window that pops up.
Once successfully verified, the card in use will be displayed in the Payment Method section:
If you need to change cards, click Update Card. You'll be prompted to go through the card verification process again.
Note that you cannot remove the card. If you are no longer using PayHero, cancelling the account (see below) will prevent any future charges.
Subscribing Your Account
To continue using PayHero past the trial period, you need to subscribe your account. Click the green Subscribe button to do so.
If you haven't set up a payment method yet, you'll need to do that before the subscription can be completed.
If you have set up a payment method, you'll see that card on the Subscribe My Company window. You can review your plan, pricing and next payment date on this window. Click Subscribe to complete.
Click on a company name to see that account's subscription details.
This will show you the up to date cost of the account with the total cost (if you have multiple accounts) at the bottom.
Click Cancel Company to close an account. This is permanent and should only be done when the company will not be processing any more pays in PayHero. If you need to reinstate a cancelled account please contact firstname.lastname@example.org.
Managing Multiple Accounts
To create multiple companies linked to one account, use the same Email and Password when registering for PayHero. This will attach each company to that login.
If you are managing more that one PayHero account, they will appear separately in the Subscription Details section.
You only need to enter one payment method, but you do need to subscribe each account using the green Subscribe button. You'll receive a monthly invoice consolidating all companies under your subscription.
You can check for due payments and review payment history on the Subscription > Payments tab.