The account Owner and any other Admin users can add or remove Admin access for others to their PayHero account under Manage > Settings > Admin Access. Admin users will have full access to your PayHero account.
Click the icon in the bottom left to add a new Admin user.
Enter the full name and email address of the new Admin user and click Invite. They will be emailed a link to activate their Admin login. You can monitor their status based on the blue user icon beside their name - a solid blue icon indicates a user who has completed their registration, while a blue outline indicates they're yet to register.
For users who are yet to accept their invite you can click Resend Invite to email the invitation again if they've misplaced it.
To remove access use the x on the right hand side - you'll be prompted to confirm you'd like to remove the user. You can remove access at any time.
Invite PayHero Support
If PayHero Support have requested access to your account you can invite us by clicking the icon to add a new Admin user. Then click the Invite PayHero Support link in the bottom left of the window.
Please only invite PayHero Support if we've requested access.