Knowledge Base

Getting Started

• Getting started with PayHero in 5 easy steps
• Dashboard
• Company Settings
• Payroll Settings
• Company Work Pattern
• Admins - Managing Administrator Access

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Time

• Time Summary
• Timesheets
• Editing & Deleting Time
• Expenses
• Work
• Timesheet Approval

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Leave

• Leave Requests
• Leave Types
• Annual Leave
• Holiday Pay
• How Annual Leave and Holiday Pay Work
• Calculating Annual Leave in Weeks

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Payroll

• Payroll Review
• Processing a Pay Run
• Editing an Employee's Pay
• Payroll AutoPilot
• Pay Cycles
• One Off Pays

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Employees

• Adding a New Employee
• Employees - Personal Details
• Employees - Employment Details
• Employees - Leave
• Employees - Default Pay
• Employees - Pay History

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Employee Apps

• Inviting Employees to use PayHero
• Employee Portal & Mobile App
• PayHero Shift - Setting Up the Photo Time Clock
• PayHero Shift - Using the Photo Time Clock
• PayHero Shift - Paid & Unpaid Breaks
• Clock Locations

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Tax & Deductions

• Payday Filing
• Unpaid Tax
• Paid Tax
• Employee Deductions
• Child Support
• Court Fines

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Integrations

• Inland Revenue Integration
• Xero Integration
• Xero Settings
• Akahu Integration
• MyHR Integration
• Dataphyll Integration

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Insights & Reporting

• Insights Reports
• Table Reports
• Chart Reports
• Insights Glossary
• Audit Reports
• Popular Custom Insights Reports

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Frequently Asked Questions

• How do I log in?
• How do I reset my password?
• How can I update my login details?
• How do I create my employee login?
• How do I create additional PayHero accounts?
• What do I need to know about PayHero free trials?

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Extra Resources

• Employee Leave Balances
• Hourly Rate Employees
• Casual Employees
• Public Holidays and Payroll
• Final Pay Guide
• Bonus Payments Guide

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PayHero for Managers & Employees

PayHero for Employees

• Employee Portal
• Employee Mobile App
• Timesheets for Employees
• Expenses for Employees
• Leave for Employees
• Payslips for Employees

PayHero for Managers

• Manager Portal
• Manager Mobile App
• Timesheets for Managers
• Expenses for Managers
• Leave for Managers

Product Updates

Release Notes

• PayHero Release: Week Ending 01/10/2023
• PayHero Release Date: 31/08/2023
• PayHero Release Date: 15/06/2023
• PayHero (v2.15.0) – Release Date: 21/05/2023
• PayHero (v2.14.0) – Release Date: 07/05/2023
• PayHero (v2.11.0) – Release Date: 16/03/2023

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Announcements

• Incident Report - Intermittent Access Issues 17/10/2023
• Incident Report - Intermittent Delays 14/08/2023
• Incident Report - Leave Requests 22/05/2023
• Incident Report - Increased Loading Times 15/05/2023
• Incident Report - PDF Reports Outage 03/05/2023
• Incident Report - Intermittent Delays 25/10/2022

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