Support
Knowledge Base
Getting Started
- Getting started with PayHero in 5 easy steps
- Dashboard
- Company Settings
- Payroll Settings
- Company Work Pattern
- Admin Settings
Time
See all 11 articlesLeave
- Leave Requests
- Leave Types
- How Annual Leave and Holiday Pay Work
- Annual Leave & Holiday Pay in PayHero
- Processing Leave
- Otherwise Working Days
Payroll
- Pay Cycles
- Processing a Pay Run
- Payroll AutoPilot
- One Off Pays
- Fixing a Mistake in a Sent Pay
- Making Payments with Bank Batch Files
Employees
- Adding a New Employee
- Employees - Personal Details
- Employees - Employment Details
- Employees - Leave
- Employees - Default Pay
- Employees - Pay History
Employee Apps
- Inviting Employees to use PayHero
- Employee Portal Overview
- Employee Portal - Manager
- Employee Portal - Timesheets
- Employee Portal - Expenses
- Employee Portal - Leave
Tax & Deductions
See all 18 articlesInsights & Reporting
- Insights Reports
- Table Reports
- Chart Reports
- Insights Glossary
- Popular Custom Insights Reports
- PDF Reports
Frequently Asked Questions
- How do I log in?
- How do I reset my password?
- How can I update my login details?
- How do I create my employee login?
- How do I change the dates on a pay?
- What is the difference between sending a pay, resending a pay, and marking a pay as sent?
General
Release Notes
- PayHero (v2.4.0) – Release Date: 11/11/2021
- PayHero (v2.3.0) – Release Date: 07/10/2021
- PayHero (v2.2.0) – Release Date: 29/07/2021
- PayHero (v2.1.0) – Release Week Ending: 30/05/2021
- PayHero (v2.0.0) – Release Week Ending: 09/05/2021
- PayHero (v1.13.0) – Release Week Ending: 13/12/2020
Announcements
- Incident Report - PDF Reports Outage 29/11/2021
- IRD Upcoming Maintenance: Sat 27/11/21 - Mon 29/11/21
- Pay Now Outage - 09/11/2021
- IRD Outage, Thursday 21 - Thursday 28 October
- Scheduled Maintenance - 07/10/2021
- Vodafone Outage for Microsoft Applications 27/08/2021 - Resolved