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How do I reset my password?

Nicky Blackwood avatar
Written by Nicky Blackwood
Updated this week

If you've forgotten your password, you can request a password reset from the login screen at login.payhero.co.nz. Click Forgot password? below the password field, as seen here:

Resetting_Your_Password_-_Forgot.png

You'll be prompted to enter your email address. Enter the address you normally login with, then click Submit to confirm your email address.

Resetting_Your_Password_-_Send_Email.png

You'll be sent an email, where you can click the Reset Password button to proceed.

Resetting_Your_Password_-_Reset_Password_Email.png

You'll be taken to a webpage where you can set and confirm your new password. Passwords need to be a minimum of 8 characters long, and both fields must match. Click Confirm to confirm your new password.

Resetting_Your_Password_-_New_Password.png

You'll see a pop up confirming your new password has been set, and can click Ok to finish logging into PayHero.

Password_Reset_Confirmation.png

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